XREPS Company Limited ("we," "us," or "our") operates the XREPS mobile application. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our application, in compliance with the Apple App Store Review Guidelines and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect information that you provide directly to us and certain information automatically:

• Personal Data: We collect your name and email address when you register an account or contact us for support.
• Device Information: We collect data from your mobile device, including device model, operating system version, and unique device identifiers to improve our service performance and compatibility.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, operate, and maintain our application.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our application.
• To communicate with you, including for customer service and technical updates.

3. Data Storage and Retention

Your data is stored securely. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We follow industry-standard security protocols to prevent unauthorized access or disclosure.

4. Disclosure of Your Information

We do not sell or rent your personal data to third parties. We may share information with service providers (such as cloud hosting or analytics) solely to help us provide the service, provided they comply with strict data protection obligations.

5. Your Rights (GDPR Compliance)

Depending on your location, you have the following rights regarding your personal data:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that we correct any information you believe is inaccurate.
• The right to erasure: You can request that we erase your personal data (The "Right to be Forgotten").
• The right to data portability: You can request that we transfer the data to another organization.

6. Data Deletion

In compliance with Apple's requirements, users can request account and data deletion at any time through the app settings or by contacting our support team at the email provided below.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

XREPS Company Limited
Email: tech@x-reps.com
Website: https://www.xreps.co.th